The Point Casino
  • 11-Jan-2018 to 31-Jan-2018 (PST)
  • Housekeeping
  • Kingston, WA, USA
  • Hourly
  • Full Time

Housekeeping Supervisor

Our philosophy at The Point Casino & Hotel is to proudly deliver a quality guest experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly demeanor and a willingness to interact and provide fun, professional guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Point Casino & Hotel team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team at all times.

The Housekeeping Supervisor is responsible for assisting the Housekeeping Manager supervise all duties of the housekeeping department including housekeeping team members to ensure efficient and smooth operations resulting in exceptional guest satisfaction and feedback.

Responsibilities include;  housekeeping staff training, inter-department communications, housekeeping staff scheduling, housekeeping payroll, resolving or directing guest and housekeeping staff concerns or issues.

The Housekeeping Supervisor assists the Housekeeping Manager with the successful and effective direction and oversight of the housekeeping and laundry staff.

 

QUALIFICATIONS AND REQUIREMENTS: .

• High School Diploma or G.E.D.

• Minimum of 1 year experience in housekeeping operations (Gaming industry experience a plus).

• Ability to work flexible hours, varied schedules and at times a six-day work week; to work under stress and with patience and tolerance as a means to maintain sufficient operational coverage.

• Possess customer service, organizational, communication and multi-tasking skills.

• Computer and calculator familiarity.

• Able to successfully pass background check, attain and maintain a Class II gaming license issued by the Port Gamble Tribal Gaming Agency.

• Demonstrated time management and organizational skills.

 

All positions will require you to work evening, weekends & Holidays to include Special Events and Drawings or Promotions

The Point Casino
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