The Point Casino
  • 10-Jan-2018 to 30-Jan-2018 (PST)
  • Hotel
  • Kingston, WA, USA
  • Salary
  • Full Time

The Point Casino & Hotel is currently accepting applications for:

Hotel Assistant Director

Our philosophy at The Point Casino & Hotel is to proudly deliver a quality guest experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly demeanor and a willingness to interact and provide fun, professional guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Point Casino & Hotel team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team at all times.

The Hotel Assistant Director assists the Director of Hotel Operations with the successful and effective management, direction and oversight of all aspects of hotel services including but not limited to front desk, reservations, housekeeping, maintenance, sales, marketing, guest service, room revenue and occupancy. The Hotel Assistant Director must display leadership and exemplary behavior and may be required to fulfill the duties of the Director of Hotel Operations in his or her absence.

QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or G.E.D., Associates or Bachelor's degree in Management, Hotel or Hospitality field preferred.

• Minimum 5 years progressive hotel operations supervision and management experience (Gaming industry experience preferred).

• Experience and knowledge of overall hotel operations. Hotel management experience in opening new properties, renovating, acquiring or converting existing properties preferred. • Experience with hotel property management systems.

• Proven track record of team management, organizational and coaching skills.

• Possess excellent customer service, organizational, communication and multi-tasking skills.

• Competent technical literacy including Microsoft Office, Word & Excel, payroll management, spreadsheets, databases, presentation software, calculators and point of sale systems.

• Able to successfully pass background check, attain and maintain a Class III gaming license issued by the Port Gamble Tribal Gaming Agency, a valid Washington State Driver's license, reliable transportation, a Class 12 Alcohol permit and a Washington State Food Handlers Card.

• Internally motivated and detail oriented, flexible and adaptable to change

• Reliable and punctual and able to work a flexible schedule including days, nights, weekends and holiday and events, a six-day work week; to work under stress and with patience and tolerance as a means to maintain sufficient operational coverage.

• Possess excellent customer service relations, communications, and interpersonal skills both written and verbal.

• Establish and maintain cooperative, trustworthy, directional working relationships with other employees.

• Demonstrated time management and organizational skills.

 

All positions will require you to work evening, weekends & Holidays to include Special Events and Drawings or Promotions

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